Privacy Policy

Welcome to OkkProxy. We value your privacy and are committed to protecting your personal information with appropriate safeguards as required by law. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your information when you use our products and services.

Please read this Policy carefully—especially the bolded sections. By clicking agree, downloading, installing, using, or logging in, you acknowledge that you have read and accepted this Policy. This Policy forms part of the OkkProxy Service Agreement between you and us.

This Policy covers:

• 1) Scope
• 2) Information Collection & Use
• 3) Providing Information Externally (Sharing / Processing by Entrusted Partners / Transfer / Public Disclosure)
• 4) Your Rights
• 5) Storage & Security
• 6) Updates to this Policy
• 7) Protection of Minors
• 8) Contact Us

1. Scope

This Policy applies to products and services we provide via our website, clients, and other forms that may emerge as technology evolves. It does not apply to services provided by our partners or other third parties, which are governed by their own privacy policies.

2. Information Collection & Use

When you use our products/services, we collect and use two types of information:

• Data necessary for basic functions: without which the corresponding features will not work; and
• Optional data for additional features: refusal will not affect basic functions.

Because product modules and service choices vary, the data types and scope differ by feature. Refer to the specific feature page or activity description.

• Account & Service Provision (free/paid)

  To create an OkkProxy account, you must provide at least a phone number or email address. During service, we may automatically collect IP address, browser type, language, timestamps, device and software information, pages visited, and service/operation logs to ensure quality and security.

  For identity verification (e.g., protection of minors, anti-fraud, tax withholding, administrative/judicial identification), you may authorize facial recognition for the above purposes.

• Additional Services

  You may complete profile details (nickname, phone, etc.) to receive more tailored services. We may also run promotions/operations for new features; if you participate, we will collect identity and contact details as needed to reach you.

• Payments & Settlement

  To complete orders, payment institutions may process your card details or third-party payment account. For example, when using Alipay, we may share account identifiers, order/payment info, device security info, and information required for anti-money-laundering with Alipay via SDK; similar sharing applies with other institutions you choose.

  To confirm payment progress and provide after-sales/dispute handling, you agree that we may collect payment status information from your counterparty, Alipay, or other financial institutions you select.

• Customer Support & Dispute Resolution

  When you request support, we verify your identity and may retain communications, records, evidentiary materials, and outcomes (including order details and contact methods). We may also use information you provide during support or surveys to improve service quality.

3. Providing Information Externally

(1) Sharing

We do not share your personal information with companies, organizations, or individuals outside the OkkProxy service provider except:

• to fulfill legal obligations, litigation/dispute requirements, or lawful requests from authorities;
• with your explicit consent;
• as necessary to conclude/perform a contract to which you are a party (e.g., transactions, delivery, after-sales);
• with affiliates for necessary and lawful purposes (joint services, anomaly detection, safety). If we share sensitive personal information or change the purpose of use, we will seek your consent again.

Please note: information you voluntarily share or disclose while using the Services may include your (or others’) personal or sensitive information—share carefully.

(2) Processing by Entrusted Partners

We may entrust authorized partners to process information to deliver certain services or functions on our behalf. We require partners—by contract—to access only what is necessary and to use it solely for the specified purposes. If a partner needs to use it beyond that scope, they must obtain your separate consent.

Partner types include: advertising/analytics providers (handling reach/effectiveness data without personally identifiable data) and suppliers/service providers (infrastructure, usage analytics, customer support, payments, research/surveys).

(3) Transfer

If personal information must be transferred due to merger, division, dissolution, or bankruptcy, we will inform you of the recipient’s identity and contact information. The recipient must continue complying with this Policy and the law. If the purpose or method changes, your consent will be sought again.

(4) Public Disclosure

We publicly disclose personal information only with your active choice and separate consent, or when we reasonably determine you have violated laws/regulations or platform rules and disclosure is necessary to protect users or the public.

4. Your Rights

Subject to applicable law, we help you exercise the following rights:

• Access/Rectification/Supplement: request via live chat (lower-right) or other channels;
• Deletion: delete data via the above path or request account deletion. You may also request deletion when processing is unlawful, consent was not obtained, processing deviates seriously from our agreement, the purpose is achieved/unachievable/no longer necessary, services stop, or retention expires;
• Change Scope of Consent: manage bindings/permissions under “My → Account & Security.” For essential or legally required data, we may be unable to honor scope changes. Withdrawal does not affect prior lawful processing;
• Account Cancellation: if you will no longer use the Services, contact support or email manager@okkproxy.com to cancel; we will delete or anonymize your data as required by law;
• Limit Automated Decisions: where significant effects arise from automated decision-making, contact support to obtain an explanation or object to a decision made solely by automation.

To protect your account and data, we may verify your identity (e.g., additional checks, written requests) before processing. Reasonable requests are generally free; repeated/excessive, high-effort, rights-infringing, or impractical requests may be declined.

5. Storage & Security

Unless a longer period is required by law, we retain personal information only for the necessary duration to achieve the purposes described. We consider: completing transactions and record-keeping, service safety/quality, whether you consent to longer retention, and any special agreements/legal requirements.

After the retention period, we will delete or anonymize the data. We implement industry-standard, reasonable security measures to protect against unauthorized access, disclosure, use, alteration, damage, or loss.

6. Updates to this Policy

We may update this Policy to reflect business, legal, or product changes. For material changes, we will provide prominent notice (e.g., website announcement or pop-up). We will not reduce your rights under this Policy without your explicit consent.

7. Protection of Minors

Our Services target adults. If you are a minor under applicable law, use our products/services only with guardian guidance and consent. Unless otherwise required by law, we handle minors’ personal information only when permitted by law, with guardian consent, or when necessary to protect minors.

8. Contact Us

Questions, comments, or suggestions? Contact us via online support or email manager@okkproxy.com.